Frequently Asked Questions (FAQs)

  • All of our nurses are licensed Registered Nurses in the state of New Jersey and are fully insured for in-home care. Each nurse has years of bedside experience and follows strict professional standards.

  • We specialize in post-surgery and post-hospital support, medication management, wound care, wellness checks, and ongoing health monitoring. Every visit is personalized to meet your specific needs.

  • Your safety is our highest priority. Every nurse is background-checked, credentialed, and insured. We follow best practices for infection control, documentation, and professional nursing standards.

  • You can schedule a 10-minute introductory call to talk through your needs. From there, you can either confirm your first in-home visit right away or request a secure scheduling link to choose a time that works best for you.

  • At this time, Neighbor Nurse is a direct-pay service. That means we focus entirely on providing you with quality care without the restrictions or delays of insurance approvals. However, we can provide documentation if you’d like to submit for out-of-network reimbursement.

  • We currently serve families within Essex County and surrounding New Jersey communities. If you’re not sure whether we cover your area, reach out—we’ll confirm or help connect you with a trusted resource.

  • Yes. Our nurses can share visit notes with your primary care doctor or specialist if you’d like. We aim to support—not replace—your existing care team.

  • That’s exactly what we’re here for. Sometimes you just want a professional to check in, answer questions, and make sure recovery or daily health is on track. Those visits are just as important as clinical ones.